Conditions of Use

Our main policy is to try to make our customers happy and we will do everything we can, within reason, to make this happen. But everything below are the rules at the "end of the day". 
 

Important Note:

Due to Jan. 1, 2021 requirements to register and pre-collect a 20% VAT on order desinations in the United Kingdom, with threat of order seizure for non-compliance, we will no longer be accepting orders for delivery to the UK.


Terms and Conditions of Sale. 

Welcome to GroovyGameGear.Com. Please note that use of our "online store" constitutes your agreement to follow and be bound by the rules and terms set forth by this and other store policies of GroovyGameGear.Com. Your placement of an order indicates your acceptance of these terms and conditions. If you do not agree to abide by the terms, please do not use this "online store". IDVT Inc. reserves the right to make changes to this site and these terms and conditions at any time. 

Order Cancellations

All orders submitted to our store are considered FIRM and uncancellable.  Please be very sure that you want what you are ordering and that the parts will work as you expect them to.  If unsure, please contact us via the store "Contact Us" feature and ask your questions prior to placing the order.  In some cases we can cancel orders without a fee, however, we must be notified of your intent to do so within 3 hours of placing the order and before 11pm on the same day.  Otherwise, we must regrettably charge a 10% order cancellation fee to cover the non-refundable processing fees charged to us by our payment processor, resulting in only 90% of the charged amount being returned to the card used for payment.

Typographical Errors 

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, GroovyGameGear.Com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. GroovyGameGear.Com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, GroovyGameGear.Com shall immediately issue a credit to your credit card account in the amount of the charge. 


Order Acceptance Policy 

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. GroovyGameGear.Com reserves the right at any time after receipt of your order to accept or decline your order for any reason. If insufficient quantities of any item are not available to fill your order, GroovyGameGear.Com will notify you that this is the case and offer you the option of cancelling.

Terms of payment are within GroovyGameGear.Com's sole discretion, and unless otherwise agreed to by GroovyGameGear.Com, payment must be received by GroovyGameGear.Com prior to GroovyGameGear.Com's acceptance of an order. Payment for the products and services and support may currently be made by credit card or some other prearranged payment method. We may require additional verifications or information before accepting any order. Due to the high instances of fraud on Internet orders, shipments may, without exception, only be delivered to verifiable billing addresses for the credit card used to place the order.

GroovyGameGear.Com continually upgrades and revises its products and service offerings to provide GroovyGameGear.Com customers with new products and service offerings. GroovyGameGear.Com may revise and discontinue products at any time without prior notice to customers. GroovyGameGear.Com will ship products that have the functionality and performance of the products ordered, but changes between what is shipped and what is described in a specification sheet or catalog are possible. In regards to IDVT Inc./GroovyGameGear.Com products, this would usually only be a variation in style or appearance of components or other inconsequential items. At no time will major subtitutions be made without the permission of the customer.


Shipping Charges; Taxes. 

Separate charges for shipping and handling will be shown on the emailed invoice. GroovyGameGear.Com shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within New York. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state. 

 

Service, Support and Warranty

GroovyGameGear.Com will provide on-line only support for all products manufactured by IDVT Inc./GroovyGameGear.Com

All requests for technical service and support of items not manufactured by IDVT Inc./GroovyGameGear.Com should be made directly to the manufacturer in accordance with their terms and conditions.

Items which are manufactured by IDVT Inc./GroovyGameGear.com are waranteed against manufacturer's defects for a period of thirty (30) days, beginning when the item has been shown to be received.  Any product(s) that has been damaged as a result of accident, abuse, misuse, natural or personal disaster, or any unauthorized disassemble, repair or modification will not be covered.  Prior to warranty claims, the customer explicitly agrees to provide any and all information as requested by Technical Support, and it is expected that the customer will have a basic knowledge of electronics in order to accurately and truthfully aid Technical Support in diagnosing any issues. 

Further, any items which are actively powered, require strict adherence to the power requirements stated for the item, or for the interface standard (USB, etc) from which power is derived.  With the advent of single-board computers which have minimal to no power regulation for items attached to them (such as a Raspberry Pi), a high-quality power supply is essential.  The "wall wart" power supplies typically included in low-cost kits are vastly inferor to those found in a typical PC, and any damages as a result of using those inferior supplies to provide power to our products will not be covered by warranty.

All items on which warranty is claimed, MUST be returned to us, at the customers expense, for warranty verification.  If the item is found to be defective due to manufacturing issues, the item will either be repaired or replaced at our discretion and returned to Domestic addresses at no charge.  International customers must pay all shipping costs for warranty claims.  
 


Hazard Notice

Some products available for purchase on this site, specifically those devices with exposed circuitry, may contain lead and/or other hazardous substances. These devices are intended for use by professional individuals for research and development and are not intended for use by end consumers, who may be unable or unwilling to use proper precautions when handling or disposing of them. These devices are not toys and must be kept out of reach of children at all times.

After handling any exposed circuitry, one must always wash their hands thoroughly before handling food items or bringing hands into contact with the mouth. 

IDVT Inc. / GroovyGameGear accepts no responsibility for any personal injury or penalties as a result of improper handling, precaution when using, storing or disposing of such devices.



Jurisdiction and Venue 

You agree that any legal action brought against IDVT Inc. shall be governed by the laws of the State of New York without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on the GroovyGameGear.Com sites shall be an appropriate federal or state court located in St. Lawrence County, New York. 


Disclaimer and Limitation of Liability as to Products Sold 

All of GroovyGameGear.Com products are guaranteed against defects for 30 days from the date of the invoice. Except as expressly stated herein, ALL PRODUCT IS SOLD ON AN "AS IS" BASIS. GroovyGameGear.Com makes no representations or warranties, either express or implied, of any kind with respect to products sold on the GroovyGameGear.Com. GroovyGameGear.Com expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. Products are made with components either new or refurbished to be functionally equivalent to new. IDVT Inc./GROOVYGAMEGEAR.COM SHALL HAVE NO LIABILITY FOR ANY INDIRECT OR SPECULATIVE DAMAGES INCLUDING, WITHOUT LIMITING THE FOREGOING, CONSEQUENTIAL, INCIDENTAL AND SPECIAL DAMAGES ARISING FROM THE USE OF OR INABILITY TO USE THE PRODUCTS SOLD, WHETHER ARISING OUT OF CONTRACT, NEGLIGENCE, TORT, OR UNDER ANY WARRANTY, IRRESPECTIVE OF WHETHER GROOVYGAMEGEAR.COM HAS ADVANCE NOTICE OF THE POSSIBILITY OF ANY SUCH DAMAGES, INCLUDING, BUT NOT LIMITED TO LOSS OF USE, BUSINESS INTERRUPTIONS, AND LOSS OF PROFITS, NOT WITH STANDING THE FOREGOING, GROOVYGAMEGEAR.COM'S TOTAL LIABILITY FOR ALL CLAIMS UNDER THIS AGREEMENT SHALL NOT EXCEED THE PRICE PAID FOR THE PRODUCT. THESE LIMITATIONS ON POTENTIAL LIABILITIES WERE AN ESSENTIAL ELEMENT IN SETTING THE PRODUCT PRICE. GROOVYGAMEGEAR.COM NEITHER ASSUMES NOR AUTHORIZES ANYONE TO ASSUME FOR IT ANY OTHER LIABILITIES.

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