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Information Collection and Use
Ithaca Digital Visual Technologies Inc., hereafter referred to as IDVT Inc., is the sole owner of information collected on this site. We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. We also require you to submit a username and password of your choice for your future access to your account information. To safeguard that your user name and password remain confidential, DO NOT share this information with anyone. If you elect to receive our newsletter or special promotions, your contact information will be used for the delivery of these items.
In order to process your orders placed on this website, you must first complete the registration form. During registration, you will be required to provide your contact information, which includes your name, e-mail address, telephone number and street address. This information is used to provide you with important GroovyGameGear.com services such as automated order status updates via e-mail.
Most of the information collected in the registration process will be used to process orders. During the order process, you will have to provide financial information such as your credit card number, expiration date, etc. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See the Security section below for more details on security measures and procedures. We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy.
We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information, and we do not distribute or share IP information with any third parties.
We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, customer service, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes.
In the interests of creating a safer marketplace, IDVT Inc. will disclose its customers' personally identifiable information to law enforcement or third party fraud protection companies whenever such disclosure is required by state or federal law.
This website may contain links to other sites. Please be aware that IDVT Inc. is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.
IDVT Inc. takes precautions to protect its customers' information. When you submit sensitive information via the website, your information is protected both online and offline. Sensitive information is never permanantly stored on network connected computers
When our registration/order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected with the best encryption software currently available in the industry - SSL. GroovyGameGear.com uses the most advanced form of SSL software available: 128-bit encryption.
Our special offers are sent only to customers who grant IDVT Inc. permission to send them such information.
To honor the privacy of our users, we offer the option to not receive these types of communications. At the time of your order, you may opt to not receive special offers and news by clicking the appropriate field. Furthermore, all special offers are sent via e-mail and have a "remove link" if you wish to no longer receive special offers and news. Otherwise, customers may occasionally receive information on products, services, special deals or news. Please see the Choice/Opt-out section below for further details on how to be removed from our mailing list should you choose to be removed.
Correction/Updating/Reviewing Personal Information
Customers may change or review their stored account information such as street address or e-mail address through our website by visiting our User section. You must have your username and password in order to access your account. In the event you forget both your username and password, please contact our customer service department for assistance.
For customers who wish to optout and stop receiving GroovyGameGear.com special offers and related news, GroovyGameGear.com provides several ways to do so. Users who no longer wish to receive our newsletter or promotional materials may optout of receiving these communications by un-checking the "permission to send" field when processing their orders. They may also send e-mails to firstname.lastname@example.org with a request to be removed.
Notification of Changes